This payment is a 50% non refundable deposit to secure your place in the course. The balance is due the day before the course commences unless you want immediate access to the course.
- The Purser Role
- Overview of the Maritime Industry
- Crew Management
- Port Clearances
- Charter Operations
- Destination Management
The Yacht Purser Course Enrolment - 50% payment
Please note that the course is non-refundable. Should you no longer wish to enrol in The Ultimate Yacht Purser Course you may use the balance towards career coaching, your CV revamp and other specialist training. You may also transfer your position to another person.
Terms and Conditions
Thank you for choosing The Yacht Purser as your training provider. All information will be kept confidential unless approval is sought otherwise.
A scanned copy of your passport together with your latest curriculum vitae is required to accompany this application
Training Terms & Conditions - The Ultimate Yacht Purser Course
The following terms and conditions will apply between The Yacht Purser and the Client for the supply and delivery of training courses and training materials in accordance with any order confirmation authorised by The Yacht Purser to the Client. Proposals are made and enrolment forms accepted subject to these Terms and Conditions. No additions to, or modifications of, these Terms and Conditions shall have effect unless expressly agreed in writing by both parties and expressed to be Amendments to these Terms and Conditions.
2.1 Luxury Yacht Services (Pty) Ltd trading as The Yacht Purser – Referred to hereinafter as “The Yacht Purser” or “Company” is the training company that supplies and delivers training courses and training materials.
2.2 Client – The representative or individual with authority to make an agreement with the Company to supply and deliver a training course and training materials.
2.3 Student[s] – The individual[s] named as attendees on the course booking form.
2.4 Party or Parties – Both the Company and the Client
2.5 Supply and delivery – The agreement between Company and Client to make available a training course and training materials at an agreed cost, location and time or online via an e-learning platform.
2.6 Training – The service supplied by the Company to the Client that provides the Student[s] with the knowledge, skills and qualifications to undertake their duties competently, safely, and legally.
2.7 Training Materials – Hand-outs, workbooks, downloads, videos, and any other materials that are retained by the Student[s] to support the training and act as supporting evidence for future or on-going qualifications.
2.8 Trainer[s] – Individual[s] supplied by the Company to deliver training to the Student[s]. Trainers will be appropriately qualified and up to date in the courses they deliver.
2.9 Invoice – Statement detailing the fees charged by the Company for supply and delivery of training to the Client.
2.10 Certification – Documentation awarded to all Students who pass the assessment or who qualify for a certificate of completion.
3. BOOKING PROCEDURE
3.1 The Client shall fill in an application form as provided by the Company to benefit from training services. Such signed and scanned enrolment form shall be sent by email to email@example.com.
3.2 A copy of the Student’s passport details or proof of identity is required upon application and must also be presented upon commencement of any course.
3.3 A copy of the Students Curriculum Vitae is required upon application to confirm minimum training course requirements and experience is met.
3.4 Course bookings shall be deemed confirmed upon receipt of the payment in full from the Client and confirmed by return email from the Company.
The Cancellation Policy & Payment Terms, as described in Section 5, shall become applicable with immediate effect after such confirmation.
3.5 The Client understands and accepts that the booking is limited to the course only and any reference to a specific Trainer, by either party, in no way guarantees the provision of such Trainer for the duration of the course. The Company reserves the right to engage and change any Trainer without requiring consent from the Client.
3.6 The training fees shall be those agreed to between the parties and in accordance with the signed enrolment form.
4. COST AND PAYMENT PROCEDURE
4.1 Unless otherwise indicated, written quotations and/or proposals remain valid for 30 days.
4.2 Course costs will be displayed on the invoice.
4.3 The Client may pay the course costs by bank transfer or online via theyachtpurser.com or www.getayachtjob.com. Payments by card shall incur a 3% processing fee;
4.4 The Company will produce and distribute invoices on or shortly after booking confirmation. Invoices will show the total cost to be paid by the Client for supply and delivery of course.
4.5 A 50% non-refundable deposit is required to secure a place for the course. Full payment, including VAT if applicable, is to be made by the Client to the Company 1 day prior to the course start unless alternative payment terms have been agreed.
4.6 No training services will be provided unless payment conditions have been satisfied. If fees are not paid on time, the Company reserves the right to re-allocate course places on public courses to other Students and reallocate requested dates for private courses to another Client on the waiting list.
4.7 The training fees assume the face-to-face training is held online via a video call.
5. MARKING OF ASSIGNMENTS AND PRIVATE TUTORING
5.1 Students are encouraged to ask questions Course about assignments for The Ultimate Yacht Purser in the video calls conducted each week or during Study Sessions. Should additional tutoring be necessary over and above this, a 20-minute call per assignment can be scheduled free of charge at a time that suits the Trainer.
5.2 Additional time over and above the allocated 20 minutes per assignment will be charged at €40 per hour in 15-minute intervals.
5.3 The cost of courses includes one marking of each assignment. Should the student require a re-mark of an assignment, a fee of €40 will be charged per assignment.
6. CANCELLATION, POSTPONEMENT AND RESCHEDULING PROCEDURE
6.1 The Company reserves the right to charge a cancellation fee in respect of courses already confirmed. Notice of all cancellations or postponements must be in writing to firstname.lastname@example.org.
6.2 The cancellation request shall be deemed confirmed by the Company upon the Client’s receipt of return email. The Company shall provide confirmation on the same day if the cancellation e-mail is sent during business hours or otherwise on the first working day thereafter. The following cancellation terms and fees apply:
a) All payments are non-refundable.
b) If Cancellation takes place 30 days or more prior to course commencement, the Client may transfer his/her placement to the same course at a later date within 12 months, subject to availability.
c) If Cancellation takes place within 30 days of course commencement, the Client is subject to forfeit the fees paid.
d) Any courses re-booked outside of the 6-month period are subject to changes in fees.
e) If Cancellation occurs within 24 hours during course, 100% fee is payable and no transferable credit will be provided.
6.3 Cancellation and Postponement of any or all Bespoke Courses - If a course has been cancelled after having agreed to terms and conditions and confirmed intent, the Client will be charged (other otherwise agreed between the Company and the Client):
a) 50% of the agreed amount if 14 days‟ notice is given,
b) 75% of the agreed amount if less than 14 days‟ notice is given,
c) 100% of the agreed amount if less than 7 days‟ notice is given.
6.4 Postponement of Bespoke Courses – If a course is postponed; a fee of 50% of the daily rate is chargeable to the Client in addition to any associated expenses incurred by The Company of the Trainer.
6.5 Should it become necessary for the Company to postpone all or any part of a private or public course, due to circumstances beyond their control, then mutually agreeable date[s] will be chosen on which to complete the course. The Company will not be liable for any costs incurred by the Client for such actions. If no such mutually agreeable date can be made between parties, a full refund of monies will be paid to the Client.
6.6 The Company reserves the right to reschedule any Zoom Group Call without notice should this become necessary due to unforeseen circumstances.
7.1 Certificates are awarded at the discretion of the trainer and only to those students who successfully complete the training.
7.2 The Certificate will be emailed to the Client, no hard-copies are sent unless expressed in writing and additional postage fees paid (to be quoted).
8. CLIENT SUPPLIED INFORMATION AND MATERIALS
8.1 Should any information or data supplied to the Company for the preparation of the quotation prove to be insufficient or inaccurate the Company reserves the right to amend the quotation to cover any cost difference.
8.2 Online Courses are normally conducted online via Zoom sessions scheduled according to times that are reasonable for both parties.
9. CONDUCT AND STANDARDS
9.1 The Company shall conduct themselves throughout the training course in a professional, polite and courteous manner abiding by the codes of conduct, ethical standards and recognized best practice set down and as expected for training organizations.
9.2 The Company maintains high standards with regard to the delivery, course content and quality of training materials. In order to achieve this, the Company ensures its trainers are up to date in the subjects they teach. The Company also operates an end of course evaluation form completed by each student, which asks for their opinions on the course. The Client can request copies of the evaluation form from Company.
10. COURSE CONTENT
10.1 Course listings are provided for information purposes only and do not constitute an offer for a particular course or programme. The Company constantly strives to improve the content of its courses and in line with awarding body criteria and evolving best practice, therefore reserves the right to modify the specification of a course without notice to the Client. A course title, duration, cost, content and location are liable to change at any time.
10.2 Bespoke Courses - Course content will be agreed in advance with The Client to ensure that content is tailored appropriately. It is the responsibility of The Client to provide The Company and/or The Trainer with a full profile of the reasons for their interest in the course and of the person(s) attending the course in particular.
10.3 Access to the online e-learning platform is granted for 365 days from commencement of the course. During this time The Client shall have access to any updates or new material even after completion of the course.
The information contained in all Company training materials is distributed on an "As Is" basis, without warranty. While every precaution has been taken in the preparation of the training courses and associated literature, neither the author nor the Company shall have any liability to any person or entity with respect to any loss or damage caused or alleged to be caused directly or indirectly by the instructions contained in the training materials.
12. STUDENT SUITABILITY
12.1 It is the Client's responsibility to ensure that the course is suitable for his/her requirements.
12.2 All individuals with authority to make an agreement with the Company to supply and deliver a training course should have read and understood the course outline and met the necessary prerequisites. A qualification process will be undertaken via telephone by the approved representative of The Company upon receipt of application to ensure that pre-requisites are satisfied.
12.3 The Company reserves the right to ask a student to leave the training course if the student does not meet the claimed course prerequisites. The Company urges Clients to support this policy, which is designed to protect the Client's investment.
12.4 All students will be required to abide by any site rules and regulations operating at the training facility for courses conducted in person.
12.5 Student substitutions may be made prior to the start of the course without penalty, providing the Company is informed in writing. It is the Client's responsibility; having referred to the Company’s course information, to ensure the course is suitable for the substituted Student requirements.
12.6 The Delegate is required to have a version of MS Office that was released no less than 5 years prior to the course date. This is so that assignments can be completed.
The Company reserves the right to assign or sub-contract its training courses to other appointed and approved personnel.
14. CLIENT POLICIES AND PROCEDURES
When training a private course, the Company will follow and abide by all reasonable policies and procedures that are laid down by the Client. Such policies and procedures that are typically followed include: Fire Procedures, Security, Confidentiality and Health and Safety. If the Client wishes the Company to follow a specific policy or procedure they are to make available the information prior to the start of the training.
15. ADVERTISING AND PROMOTION
15.1 The Company reserves the right to make reference to a Client, Client’s contracts, and services offered to Clients within any proposal or marketing mechanism to current or potential Clients, provided that proprietary and confidential information regarding the Client shall not be divulged.
15.2 The Company may store the names of the students for the purpose of advising them of the availability of further courses in the future. The Company shall ensure that all reasonable and appropriate security measures are in place to protect personal data it holds and that it shall destroy or deliver the personal data upon written demand from the student.
15.3 The Client shall ensure that it has in place all necessary consents in connection with personal data to allow the Company at all times to perform the training services without infringing any third party rights.
15.4 All alumni will be invited to join The The Yacht Purser Student Group on Facebook which will include on and offline communications relating to additional training and forthcoming events, webinars and group calls.
15.5 The Company reserves the right to use all images taken at the Company’s training facilities or from online calls.
16. FORCE MAJEURE
The Company shall be entitled to delay or cancel delivery or to reduce the amount delivered if it is prevented from, hindered in or delayed in the provision of services through any circumstances beyond its reasonable control including but not limited to strikes, lock outs, accidents, war, fire, acts of God, reduction in or unavailability of power or machinery or shortage or unavailability of materials from normal sources of supply.
17. INTELLECTUAL PROPERTY
17.1 No part of the training materials may be reproduced, stored in a retrieval system, or transmitted in any form, or by any means, electronic, mechanical, photocopying, or otherwise, without prior permission in writing to The Yacht Purser as such materials are considered the sole property of Company and/or its Trainers.
17.2 Nothing in this agreement shall be construed as giving the Client any right whatsoever over Intellectual Property belonging to the Company during the period of this Agreement, or at any time after its termination.1
17.3 The Client may not during the period of this Agreement, or at any time after its termination, divulge any Confidential Information to any person not authorized by the Company to receive it and shall not utilize any secret or confidential knowledge or confidential Information acquired in connection with this Agreement to the detriment or prejudice of the Company or use the same for any purposes save for the purposes of this Agreement.
18. LIMITATION OF LIABILITY AND INDEMNITIES
18.1 The Company is solely liable for its own wilful acts or omissions, and it shall in no way be liable for acts of trainers, students or any other third party, even if such acts or omissions are negligent, fraudulent or dishonest. The Client shall have no right to claim damages or institute proceedings against the Company for any negligent willful, and/or unlawful act or omission by Trainers, Students and/or third parties including but not limited to those cases of damage to the Client‟s direct or indirect possessions and facilities and/or damage caused by persons introduced by the Company to the Client, students and/or Trainees during training/courses.
18.2 The Company accepts no liability whatsoever for any loss of contracts, profits, anticipated savings, revenue, goodwill, business, loss or corruption of data or software programs, financing expenses, interruption in the use or availability of data, stoppage to other work or consequential losses, damage, misrepresentation, claims or expenses of whatever nature arising directly or indirectly, from any act or omission of the Company or of any Trainer.
18.3 In no event shall the Company be liable for any Damages or liability whatsoever, including indirect, special or consequential damages, nor for any claim against the Company by any person or entity, public of private, arising from or in any way related to this Agreement.
18.4 The Client undertakes to indemnify the Company against all costs, expenses, losses or damages, death or injury to persons related to the Company, whether direct or consequential, arising from the Client’s breach of any provision of this Agreement including all administration costs and all claims, costs, expenses, losses or damages arising from the negligence or acts or omissions of the Client or its directors, employees, trainers, agents or Subcontractors.
18.5 If a person, including a Student institutes proceedings against the Company for any matter related to this Agreement, including but not limited to acts performed or omissions by: students during the training/course or trainers, acting under the instructions and/or directions of the Client, the Client shall compensate the Company for all costs and expenses, fines, charges and other disbursements incurred by the Company in this regard.
18.6 Unless otherwise agreed by The Company, The Client agrees (which for the purposes of this clause includes any companies associated with The Client) that they shall not, for a period of one year after termination of the Contract, either directly or indirectly, on their own account or for any other person, firm or company, solicit, employ, endeavour to entice away from The Company or use the services of The Trainer(s) who completed the training assignment under the Contract. In the event of The Client breaching this clause, they agree to pay The Company an amount equal to both the aggregate remuneration paid by The Company to The Trainer for the year immediately prior to the date on which The Client employed or used the services of The Trainer and the equivalent of a full year’s prorated pay for any money paid to The Trainer by The Client.
18.7 Should the Student or any other person not a party to this Agreement make any kind of claim against the Company based solely on the actions or conduct of the Client, or based solely on the actions or conduct of the trainer acting at the direction of the Client, the Client agrees to indemnify and/or compensate the Company for all costs and expenses, fines, charges and other disbursements incurred and hold harmless the Company, its trainers, consultants, subcontractors and employees, from all such claims, including civil actions brought by any person against the Company. If the Client or Company receives notice of any such claim or action, the Client or Company, as the case may be, shall immediately notify the other party and the Client shall consult with, or, if appropriate, retain competent counsel to represent and defend the Company with regard to the claim. The Company agrees to provide any reasonable access and assistance necessary for the Client to represent and defend any such claim. Should the Client fail, refuse or delay in its obligations to Company aforementioned, the Company shall be entitled to retain counsel of its own choosing and, after consultation with the Client, settle any claim at the Company’s sole discretion, whereupon the Client shall be liable to the Company for indemnification and reimbursement of all such expenses, including attorney fees and costs incurred in collecting said amount.
18.8 In the event that an arbitrator, notwithstanding the immediately preceding clauses, finds against the Company and awards damages against it, the Company’s liability in damages shall be limited to the amount, if any, paid by way of net fees by the particular Client under this Agreement.
18.9 Nothing in this agreement shall operate to limit or exclude any liability of the Company, which may not be excluded or limited by law.
19. APPLICABLE LAW
19.1 The Company reserves the right to amend this Agreement from time to time as it may deem appropriate provided that no variation shall be binding unless agreed to in writing by all parties. The updated terms and conditions shall supersede all previous versions.
19.2 This Agreement is not intended to create any partnership, agency or joint venture between the Company and the Client. The Company and/or Trainers shall be deemed as independent contractors in the performance of the services provided in accordance with this agreement.
19.3 South African law shall apply and South African Courts shall settle disputes. These terms and conditions do not affect any statutory rights available to the Client.
19.4 If any provision contained in this Agreement shall be deemed void or unenforceable in whole or in part, the remainder of this Agreement shall continue to be valid and remain enforceable.
Luxury Yacht Services (Pty) Ltd trading as The Yacht Purser
513 Cape Royale, 47 Main Road, Green Point, 8005
Cape Town, South Africa
+2772 199 4636